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If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!
IPTV stands for Internet Protocol Television. It’s where the internet is being used as a medium to view television channels on your TV at home. In other words, you use your internet connection to watch TV channels, movies and TV shows without an antenna or a satellite dish.
Absolutely! We work with secure credit, debit card providers by using secure apps which guarantee your safety and security. All site communication and data transfer are secure and encrypted.
It’s quick and easy to switch between our different pricing plans. Just contact one of our live support team and we will switch for you.
Mac & PC, Apple iPhone & iPad, Android phones & tablets, Fire TV & Fire Stick, Xbox One, Samsung (select TV models), LG, Smart TVs, Nvidia Shield, Android Boxes, Formuler Devices, MAG Devices, STB Emulator, Perfect Player, and any M3U player applications.
You need to use a MAC address (unique identifier code ) for connecting with any IPTV services. The MAC address always takes on the form 00:1A:79:XX:XX:XX To connect your device, you need to follow the instruction steps given with your device. On all IPTV-Set Top Boxes you can find this directly on the sticker underneath the box.
Our services use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.
Though almost all of our Servers are stable, sometimes some channels do freeze or don’t work due to various reasons but it’s not for permanently. Our expert engineers are always working to fix them.
Most of the time, these issues are temporary and caused by the below reasons: Customer internet fluctuations. The issue with the box/apps/customer setup in general. Your ISP has an issue. Channel is down from the server end. Server update/restart from our end (weekly performance necessary).
Buffering may occur due to low internet speed or high internet traffic.
Cause: The primary reason for buffering is often a slow internet connection, which can be attributed to low speed or excessive bandwidth usage by other users in your household.
If multiple users are active, consider disconnecting them and trying again. Another factor is the use of Wi-Fi, which may not be optimal for uninterrupted TV watching.
Resolution: For a smoother experience, connect directly to your router using a LAN (Ethernet) cable or a power-line adapter. If this isn’t feasible, try relocating the box closer to the router. Adjust your Wi-Fi channel to minimize interference with nearby devices. In case of buffering, press “pause” for 10-15 seconds and then resume, often resolving the need for buffering.
You need to be equipped with a high-speed broadband connection. The speed of the broadband connection should be of at least 40Mbps.
You can use your IPTV subscription on multiple devices. However, you MUST NOT connect more than ONE DEVICE AT A TIME. Check our multi-connection pricelist. Its reasonable price.
If you are having an issue with a channel, you need to switch to another channel. This happens due to issues from the channel provider, which are beyond our control. You can take a look back at the channel after some time and it will work.
High internet traffic or slow internet speed is the main reason behind this. It is important to make sure that you have an appropriate internet speed needed for media streaming throughout the day (40Mbps). You can use Speedtest.net website to check your broadband connection speed.
You can pay for your IPTV subscription with Credit/Debit Card by using secure apps like remitly or taptap send apps or pay from xe, pay from paypal xoom service or pay from paypal send money with fnf option. Contact us via Live chat for other payment details. All payments will be taken via a secure gateway and there aren’t any hidden fees.
Yes, we provide a Free Trial connection. you will have 24 hours to check all channels and videos before deciding which package is best for you.
Please use our Live Chat Support in right side down corner
First, please check your network connection, reboot your router and device, and then try again.
Secondly, if your network connection is stable, please check whether your account is used on other devices. As you can view from more than 1 device at the same time.
Sometimes you may experience buffering due to low internet speed or high internet traffic.
Cause: The most common cause of buffering is the result of a slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house.
Do you have lots of users in your home? Disconnect them all and try again. The second reason is that you are using Wi-Fi, which is not suited for watching TV as you need direct (LAN) connection to the internet network in order to enjoy smooth watching without interruptions.
Resolution: Directly connect to your router using a LAN (Ethernet) cable or to a power-line adapter. If not possible, try moving the box closer to the router. Change your WI-FI channel, to avoid interference with nearby devices. If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
If while you are watching a channel the service appears to have paused, simply select and open another channel, then return to the original channel to see if it is now playing, this can be due to breaking in transmission for a second, the software will halt under these conditions.